Terms & Conditions

Please read these terms before using Cyberakshak. By using the app or website you agree to them.

Effective date: 9 October 2026

1. Acceptance of terms

These Terms & Conditions form a legal agreement between you and Cyberakshak (“we”, “us”). By downloading the app, creating an account or using cyberakshak.in, you confirm that you have read, understood and agree to these terms and to our Privacy Policy. If you do not agree, please do not use Cyberakshak.

You must be 18 or older, or use the app with the consent and supervision of a parent or legal guardian.

2. What Cyberakshak is

Cyberakshak provides cyber-fraud awareness content, news, event information and an AI-based safety assistant to help users recognise and respond to online scams. It is an independent service. It is not a government agency, law-enforcement body, bank, legal service or recovery agency, and it cannot investigate cases, freeze accounts or recover lost money.

3. Guidance is informational, not professional advice

Emergency: if you have lost money or are being threatened, call 1930 (National Cyber Crime Helpline) and report at cybercrime.gov.in immediately. In danger, call 112.
  • Content, chatbot replies and news are general information to help you make safer choices. They are not legal, financial, medical or law-enforcement advice.
  • AI-generated answers may be incomplete, outdated or wrong. Always verify important steps with your bank, the official helpline or a qualified professional.
  • We do not guarantee that following our guidance will prevent a fraud or recover any money.

4. Your account

  • Provide accurate information and keep your login details confidential.
  • You are responsible for activity under your account. Tell us promptly if you suspect unauthorised use.
  • One person, one account. Do not impersonate others.

5. Acceptable use

You agree not to:

  • use Cyberakshak for any unlawful purpose, or to plan, carry out or promote fraud, harassment or hacking;
  • submit false, misleading or defamatory scam reports, or reports intended to harm a person or business;
  • try to break, overload, reverse-engineer, scrape or gain unauthorised access to the app, backend, admin panel or other users’ data;
  • abuse the AI assistant, for example to generate scam scripts or malicious content, or to bypass its safeguards;
  • upload malware or content that is obscene, hateful or infringes anyone’s rights.

Please report security issues responsibly through our contact page rather than publishing them.

6. Your content

You keep ownership of what you submit (such as feedback or scam reports). By submitting it, you give us a non-exclusive, worldwide, royalty-free licence to use, store and process it to operate and improve Cyberakshak, and to produce anonymised or aggregated insights about scam trends. You confirm that you have the right to share it.

7. Our intellectual property

The Cyberakshak name, logo, design, software, guides and original content belong to us or our licensors and are protected by law. You may use the app for personal, non-commercial purposes. You may not copy, sell, modify or distribute our content without written permission. Sharing links to our pages and short quotations with credit is welcome.

8. Third-party links and services

Cyberakshak may link to news sites, government portals, payment or banking services and event pages. We do not control these and are not responsible for their content or practices. News items are summaries from public sources and may change.

9. Disclaimer of warranties & limitation of liability

Cyberakshak is provided “as is” and “as available”. To the fullest extent permitted by law, we do not promise that the service will be uninterrupted, error-free or fully accurate. We are not liable for any indirect, incidental or consequential loss, loss of money, data or profit arising from your use of, or reliance on, the app, website or AI responses, or from scams, third-party actions or service downtime. Nothing in these terms excludes liability that cannot be excluded by law.

10. Suspension & termination

We may suspend or remove accounts that break these terms or put others at risk. You may stop using Cyberakshak and delete your account at any time (see Delete account).

11. Governing law & disputes

These terms are governed by the laws of India. Subject to applicable law, the courts at Haryana, India will have jurisdiction over disputes. We encourage you to contact us first so we can try to resolve any concern informally.

We may update these terms from time to time. The latest version will always be on this page with its effective date.

12. Contact